Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us as well as limited technical information collected automatically when you use our website.

Information You Provide

When you submit a contact or estimate request, communicate with us, or otherwise provide information through the website, we may collect information such as:

• Your first and last name;
• Email address and telephone number;
• Property address or project location, when provided;
• Whether your project is residential or commercial;
• The type of construction service you are interested in;
• Information you provide about your project, property, or construction needs; and
• Other information you voluntarily provide when communicating with us.

Information Collected Automatically

When you visit the website, our website, hosting provider, or technology providers may automatically collect limited technical information such as your IP address, browser type, device type, operating system, referring pages, pages visited, and approximate interaction data. This information may be collected through server logs, cookies, and similar technologies.

2. How We Use Information

We may use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and estimate requests;
• Contact you about a construction project or service request;
• Evaluate whether a project fits our services and service area;
• Provide, schedule, manage, and improve our construction services;
• Operate, maintain, secure, and improve our website;
• Understand how visitors use the website;
• Maintain business records and comply with legal obligations; and
• Protect our rights, property, customers, employees, and business operations.

Information submitted through our contact forms is primarily used to respond to your inquiry and communicate with you about the services you requested.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, understand website traffic, and support embedded third-party features.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

4. Third-Party Services

We may use third-party service providers to help operate the website and our business. Depending on how you interact with the site, these providers may include website hosting and technology providers, form-processing tools, review and reputation platforms, mapping services, email or communication providers, and other vendors that support our operations.

For example, our website may display Google reviews through a third-party review widget and may link to Google Maps for location information. These third-party services may collect information in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites, platforms, or services that we do not control.

5. Financing Providers

Medrano & Sons Construction may provide links or information regarding third-party financing providers, including financing programs offered by companies such as Regions Home Improvement Financing / EnerBank and Synchrony.

If you choose to apply for financing, your application and financial information may be submitted directly to the financing provider rather than to Medrano & Sons Construction. The lender's own privacy policy and terms govern information submitted through its website or application process.

6. How We Share Information

We may share personal information only when reasonably necessary for our business operations, to provide a service you requested, or as required by law. This may include sharing information with:

• Service providers that support our website or business operations;
• Contractors, vendors, or business partners when reasonably necessary to support a requested project;
• Professional advisers such as accountants, attorneys, or insurers;
• Government authorities, courts, or law enforcement when required by law or legal process; and
• A successor or acquiring entity in connection with a merger, sale, reorganization, or transfer of business assets.

Consistent with our existing privacy practices, we do not provide information collected through this website to outside parties for the purpose of unrelated third-party mass email marketing.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business and project records, comply with legal or accounting obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online.

9. Your Privacy Choices and Rights

You may contact us to ask questions about personal information you have provided through the website or to request that we update or delete information when reasonably appropriate.

Depending on where you live and whether a particular privacy law applies to Medrano & Sons Construction, you may also have legal rights relating to personal information, which can include the right to request access, correction, deletion, or a copy of certain personal information, and in some circumstances the right to opt out of certain processing activities.

We may need to verify your identity before completing a privacy request. Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal using the same contact information listed below and identify the request as a privacy appeal.

To submit a privacy request, email sales@mscva.com or use our Contact Us page.

10. Children's Privacy

This website is intended for a general audience seeking construction services and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been submitted through the website, we will take reasonable steps to delete it when appropriate.

11. Links to Other Websites

Our website may contain links to websites operated by third parties. When you leave our website, the privacy and security practices of the third-party site apply. We encourage you to review the privacy policy of any external website before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the website after an updated policy is posted is subject to the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact: